VersaX
  • 1. Introduction to VersaX
    • 1.1 What is VersaX?
    • 1.2 Why VersaX?
  • 2. Getting Started
    • 2.1 Account Setup
    • 2.2 Navigating VersaX
    • 2.3 First Steps
  • 3. Features & Functionality
    • 3.1 VersaAI Overview
    • 3.2 AI-Powered Asset Exchange
    • 3.3 Earning Opportunities (TBR)
    • 3.4 Financial Empowerment Tools
    • 3.5 Cross-Chain Connectivity
    • 3.6 VersaX Bot Integration
    • 3.7 Security Features
    • 3.8 Fees
  • 4. For Traders
    • 4.1 Dynamic Trade Optimization (DTO)
    • 4.2 AI-Powered Order Types
  • 5. For Liquidity Providers
    • 5.1 Adaptive Liquidity Provision (ALP)
    • 5.2 Yield Amplification
  • 6. White-Label Solution & Developer Integration
    • 6.1 White-Label Solution for Communities
    • 6.2 Open-Source Protocol Extensions
    • 6.3 Automated API Interaction
  • 7. Mobile DeFi Suite
    • 7.1 Mobile-Friendly Access through Telegram Bot and Web App
    • 7.2 Real-Time Insights & Notifications
    • 7.3 AI-Powered Tools
  • 8. Tokenomics & Governance
    • 8.1 VRSX Overview
    • 8.2 Tokenomics
    • 8.3 VRSX Utility
    • 8.4 Use Cases
    • 8.5 Governance
  • 9. FAQs & Troubleshooting
    • 12.1 Frequently Asked Questions (FAQs)
    • 12.2 Troubleshooting
  • 10. Roadmap & Updates
  • 11. Community & Support
    • 11.1 Join the Community
    • 11.2 Feedback & Suggestions
  • 12. Legal & Compliance
    • 12.1 Terms of Service
    • 12.2 Privacy Policy
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  1. 9. FAQs & Troubleshooting

12.2 Troubleshooting

1. I can’t connect my wallet to VersaX. What should I do?

  • Solution:

    • Ensure your wallet app (MetaMask, TrustWallet, etc.) is updated to the latest version.

    • Clear your browser cache or try connecting via an incognito window.

    • If using the Telegram Bot, ensure you have the correct permissions set for your wallet.

    • Follow the steps outlined in the Getting Started section.

    • If issues persist, contact support or join our Telegram community for assistance.

2. My transactions are not going through.

  • Solution:

    • Check the network congestion and gas fees on the blockchain you are using.

    • Ensure your wallet has sufficient funds to cover the gas fees.

    • Double-check the asset amounts and destination addresses.

    • If using cross-chain functionality, ensure you’ve selected the correct blockchain network.

    • If the problem continues, reach out to our support team.

3. I’m not receiving real-time notifications from the Telegram Bot.

  • Solution:

    • Ensure that notifications for Telegram are enabled on your device.

    • Check if the VersaX Bot has permission to send you messages.

    • Verify that your wallet is properly connected and the bot is active.

    • If still not receiving notifications, try disconnecting and reconnecting your wallet.

4. The platform is not displaying my portfolio correctly.

  • Solution:

    • Refresh the page or restart the Telegram Bot session.

    • Clear your browser cache if using the Web App.

    • Ensure that your wallet is correctly connected and synced with the platform.

    • If the issue persists, report the problem through our support channels.

5. How do I recover my wallet if I’ve lost access?

  • Solution:

    • As VersaX is non-custodial, you are responsible for your private keys. If you lose access, use the recovery methods provided by your wallet provider (e.g., seed phrase for MetaMask or TrustWallet).

    • VersaX does not store your private keys and cannot assist in wallet recovery. Always keep your recovery information secure.

6. I encountered a bug or issue with the platform. How can I report it?

  • Solution:

    • You can report bugs directly through our Feedback & Suggestions section or by contacting support.

    • Provide as much detail as possible, including screenshots and steps to reproduce the issue, to help our team address it swiftly.

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Last updated 9 months ago